Tracking Your Parcel

When we send you an invoice by e-mail or by fax, the tracking number for your parcel will be at the bottom of the invoice just before the total.
Please click on logo and follow instruction:

Handling

We take great care in packing your orders. We use foam boxes and bubble wrap for all large displays. The jewelry is packed by style, categories and by order numbers. For fragile items, we sometimes use metal boxes that we insert in the UPS or DHL cardboard boxes.

Insurance

Accidents do happen and parcels do get lost on rare occasions. We can only be responsible of the handling of your parcels until they leave our premises. We strongly suggest you ask for insurance against loss, breakage and theft. The cost of insurance is 1% of invoice value or a minimum of $20.00 whichever is higher. Remember, you are only insured for the invoice value so low value invoices will only be insured for the declared value.

Shipping Invoice

The invoice we send with your parcel is what will be used by the customs in your country to calculate import taxes and VAT (Value added tax) that you will have to pay.

Shipping Costs

- Valid for orders entered trough our website.

- Valid for orders that do not include displays. For orders including displays, we will send you a shipping quotation.